Support our customers in their growth

Client name: IO Solutions

Industry: Telecommunications/Call centre

Client since: 2008

Project scope: 20 to 25 projects over the past 10 years; 2 months per project; on-going based on company growth

Location: Montreal, Quebec and Charlottetown, Prince Edward Island

IO Solution

With headquarters in Prince Edward Island, IO Solutions is a business process outsourcer (BPO) that provides clients and partners with multilingual call centre capabilities.

Since its foundation in 2008, IO Solutions has relied on AFFARI as its go-to partner for all of its workplace furniture needs as the company scaled in growth. From the onset, IO Solutions required 10 workstations to begin operations; as a start-up, the company was on a tight budget and needed an affordable solution of used—yet quality and stylish furniture. 

Comfort of employee and well-being

Today, AFFARI has provided brand-name office furniture to six of its offices and delivered over 1000 workstations. As the company grew exponentially over the years, AFFARI was always able to deliver within very short timeframes. In an industry where customer turnover can be high and the comfort of employees is a top priority, AFFARI also ensured that IO Solutions’ call centre workstations were ergonomic and adapted to the their unique needs.

Moreover, AFFARI provides consulting services to IO Solutions’ workspace committee as the company continues to expand.

IO Solutions has counted on AFFARI throughout its growth for many reasons, including impeccable service, trustworthy expertise, effective project management, accessible team and cost-effective solutions. AFFARI is attuned to IO Solutions’ distinct requirements and specs.

Thanks to the long-term partnership, IO Solutions’ employees work in an enjoyable and well-furnished environment that fosters collaboration and well-being.

And this is always good for business.